Frequent Questions
- In case my lock breaks, should I proceed to repair it or purchase a new one?
- How can I tell if my door opens to the right or to the left?
- Can I create different access codes?
- Are locks difficult to install?
- What to do if the battery runs out?
- Is it difficult to program a safe?
- Where can I buy Professional Electronic products?
- What happens if I forget to lock my door?
- Does my lock still work if the power goes out?
- Can the lock be installed outside?
- How can I install my lock?
- Do you have a complaint?
- How to reset to factory settings?
- How to apply the lock's blocking mechanism?
- When should I perform a factory reset?
- How long do batteries last?
- What happens if the temperature exceeds the operating range?
- Which app should I use?
- My key doesn't open.
- Why am I not receiving notifications on my phone?
- What to do if you forget the password?
- How are access codes protected against hacking?
- What if I don't have a mobile phone at the time of opening?
- I can't connect to the App
- My safe won't open
- What tool do I need to install my lock?